zhaoxiaoqiang1
2026-01-04 f1d30d03186c79ca2cbcfe60d6d2ce7d73fba97b
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<template>
  <el-dialog title="新增客服事件"
             :visible.sync="dialogVisible"
             width="1250px"
             :before-close="handleClose">
    <el-form ref="inputForm"
             :model="form"
             :rules="rules"
             :inline="true"
             label-width="120px">
      <el-form-item label="事件类型(一级)"
                    prop="region1">
        <el-select filterable
                   v-model="form.region1"
                   placeholder="请选择事件类型(一级)"
                   @change="value => changeType(value, 1)">
          <el-option v-for="item in typeList1"
                     :key="item.itemno"
                     :label="item.itemname"
                     :value="item.itemno"></el-option>
        </el-select>
      </el-form-item>
      <el-form-item label="事件类型(二级)"
                    prop="region2">
        <el-select filterable
                   v-model="form.region2"
                   placeholder="请选择事件类型(二级)"
                   @change="value => changeType(value, 2)">
          <el-option v-for="(item, idx) in typeList2"
                     :key="idx"
                     :label="item.itemname"
                     :value="item.itemno"></el-option>
        </el-select>
      </el-form-item>
      <el-form-item label="事件类型(三级)"
                    prop="region3">
        <el-select filterable
                   v-model="form.region3"
                   placeholder="请选择事件类型(三级)"
                   @change="value => changeType(value, 3)">
          <el-option v-for="(item, idx) in typeList3"
                     :key="idx"
                     :label="item.itemname"
                     :value="item.itemno"></el-option>
        </el-select>
      </el-form-item>
      <el-form-item>
        <el-button type="primary"
                   size="mini"
                   @click="getGradingDetailsView">分组详情</el-button>
      </el-form-item>
    </el-form>
    <div class="submit-form">
      <el-form ref="submitForm"
               :inline="true"
               label-width="120px">
        <el-col :span="7">
          <el-form-item label="事件类型">
            <el-input v-model="form.eventType"
                      disabled></el-input>
          </el-form-item>
        </el-col>
        <el-col :span="12">
          <el-form-item label="事件备注"
                        class="content-input"
                        style="width: 100%;">
            <el-input :rows="1"
                      type="textarea"
                      v-model="form.content"
                      style="width: 100%;"></el-input>
          </el-form-item>
        </el-col>
 
      </el-form>
    </div>
    <div slot="footer"
         class="dialog-footer">
      <el-button size="mini"
                 @click="handleClose">取 消</el-button>
      <el-button size="mini"
                 type="primary"
                 @click="submitForm('inputForm')">确 定</el-button>
    </div>
    <GradingDetails ref="GradingDetails" type="2" />
 
  </el-dialog>
</template>
<script>
import {
  selectCustomerSubCodeList,
  addCustomerServerEvent,
} from '@comprehensive/serve/public';
import GradingDetails from './GradingDetails'
export default {
  components: {
    GradingDetails
  },
  props: {
    dialogVisible: {
      type: Boolean,
      default: false,
    },
    // 申请编号
    serialNo: {
      type: String,
      required: true,
    },
  },
  data() {
    return {
      form: {
        region1: '',
        region2: '',
        region3: '',
        eventType: '',
        content: '',
      },
      rules: {
        region1: [
          { required: true, message: '请选择活动区域', trigger: 'change' },
        ],
      },
      typeList1: [],
      typeList2: [],
      typeList3: [],
    };
  },
  mounted() {
    this.selectCustomerSubCodeList('', (list) => {
      this.typeList1 = list;
    });
  },
  methods: {
    // 事件类型
    async selectCustomerSubCodeList(bankNo = '', func) {
      const res = await selectCustomerSubCodeList({
        codeNo: 'CustomerServiceEvent',
        bankNo,
      });
      if (res.code == '00') {
        typeof func === 'function' && func(res.result);
      }
    },
    changeType(itemno, step) {
      switch (step) {
        case 1:
          this.selectCustomerSubCodeList(itemno, (list) => {
            this.typeList2 = list;
          });
          var obj = this.typeList1.find((item) => {
            return item.itemno == itemno;
          });
 
          this.form.eventType = obj.itemname;
          this.form.region2 = '';
          this.form.region3 = '';
          break;
        case 2:
          this.selectCustomerSubCodeList(itemno, (list) => {
            this.typeList3 = list;
          });
          var obj = this.typeList2.find((item) => {
            return item.itemno == itemno;
          });
 
          this.form.eventType = obj.itemname;
          this.form.region3 = '';
          break;
 
        default:
          var obj = this.typeList3.find((item) => {
            return item.itemno == itemno;
          });
          this.form.eventType = obj.itemname;
          break;
      }
    },
    submitForm(formName) {
      this.$refs[formName].validate(async (valid) => {
        if (valid) {
          const { form, content } = this;
          const eventType = form.region3 || form.region2 || form.region1;
          const res = await addCustomerServerEvent({
            busiNo: this.serialNo, // 申请编号,
            eventType: form.eventType, // 事件类型,
            content: form.content, // 事件备注
          });
          if (res.code == '00') {
            this.resetForm('inputForm');
            this.$emit('succ');
          }
        } else {
          console.log('error submit!!');
          return false;
        }
      });
    },
    resetForm(formName) {
      this.$refs[formName].resetFields();
    },
    handleClose(done) {
      this.resetForm('inputForm');
      this.$emit('close');
    },
    getGradingDetailsView() {
      this.$refs.GradingDetails.open()
    }
  },
};
</script>
<style lang="stylus" scoped>
.submit-form
  margin-top 20px;
  padding-top 40px;
  border-top 1px solid #eee;
  .content-input /deep/ .el-form-item__content
    width calc(100% - 120px);
  /deep/.el-input input
    padding 4px 15px;
    height auto;
.dialog-footer
  margin-top 60px;
  display block;
  width 100%;
  text-align center;
</style>